strategic PArtnership with
Transforming Medical Record Management
Zero Implementation Burden
Med-sync is revolutionizing how healthcare facilities manage patient medical records. Their innovative platform consolidates fragmented patient records from 2,500+ sources nationwide, organizes them chronologically, and delivers clinician-verified summaries directly back into your EMR—all while generating significant revenue for your facility with virtually no staff time required.
How It Works (Simple Overview)
Med-sync accesses your EMR with a username and password, pulls your patient list and demographics, retrieves each patient's medical records from 2,500+ clinical sources (medical, dental, laboratory, diagnostic, pharmacy), organizes everything chronologically, has a licensed nurse create a comprehensive clinical summary, and returns the complete summary to your EMR.
About Med-Sync Leadership
Med-Sync was founded by healthcare operations experts with deep experience in payer systems and clinical operations:
· Leann Sims, CEO – 25+ years in healthcare leadership including senior roles at Optum and UnitedHealth
· Elder Granger, MD, Chief Medical Advisor – Healthcare Executive & Retired Major General, U.S. Army
· Taylor Brugger, RN, Director of Nursing – Clinical Operations & Nursing Leadership
· Duane Slinde, CIO – Healthcare Technology & Scalable Systems Architecture
· Braelee Williams, Senior Director of Quality – Healthcare Quality Systems Leader
Med-Sync’s clinical arm, Vitality Consultants LLC, provides the licensed clinical review that ensures quality and compliance.
YOUR ONLY Required Action
Your clinician reviews the summary (5-10 minutes per patient), which creates a billable event. THAT’S IT!
Annual Revenue Potential for Your Facility
NO MINIMUM PATIENT VOLUME REQUIRED.
Practices of any size can participate.
Why This Matters Beyond Revenue:
Patient Safety & Outcomes
Complete medical histories from 2,500+ sources (and growing) mean better clinical decisions,reduced adverse events, and improved patient safety.
Enhanced Patient Experience
Patients get comprehensive care coordination and complete medical records—especially valuable for those seeing multiple specialists.
Higher Medicare Quality Ratings
Better documentation and gap-in-care identification directly improve quality metrics.
Significant Liability Risk Reduction
Complete medical histories reduce malpractice risk from incomplete patient information.
Automatic Gap-in-Care Identification
System identifies billable gaps in care automatically, creating additional revenue opportunities.
Real-Time Updates
Automatic updates when triggering events occur (ER visits, urgent care, ambulatory transport).
Learn More about Med-sync
What Your Facility Receives:
Clinical Documentation You Can Trust and Bill
After each medical record consolidation, your facility receives a comprehensive patient summary prepared and verified by Med-sync's licensed nurses. This isn't raw data, it's a professionally organized, clinically reviewed history and physicalstyle summary that integrates seamlessly into your EMR.
Here's an example of what You Receive:
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Patient Summary 1
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Patient Summary 2
each Patient summary includes:
Complete Medical History
All active and past conditions with timeline context
Surgical History
Documented procedures with dates
Current Medications
Full list with dosages,frequencies,and recent changes
Recent Tests and Vitals
Lab results,imaging,vital signs with dates
Social Determinants of Health
SDOH factors affecting care and compliance
Dental Records
When available,integrated dental history
Other Pertinent Information
Clinical flags requiring provider attention
Recent Hospital Stays & Procedures
Complete facility and procedure history
Timeline for deliverables:
Record retrieval:24-48 hours
Nurse summary creation:24-48 hours
EHR upload:Less than 24 hours
The summary also identifies gaps in care automatically, generating additional billable opportunities for annual gap-in-care analysis and coordinatio
How the Partnership Works
From First Contact to Revenue Recognition in Weeks
Step 1
Initial Consultation (30-45 minutes)
We meet with your practice leadership to understand your patient population, current medical record challenges, and goals. This conversation helps us assess how Med-synccan serve your specific facility. Can be done virtually or in person.
Step 2
Review the Opportunity
Med-sync can provide projections based on your active patient count. With an average of $800 annual revenue per patient, you can quickly calculate your facility's potential: 5,000 patients = $4M annually, 10,000 patients = $8M annually,and so on. No minimum patient volume required.
Step 3
Onboarding (2-3 weeks)
Once you're ready to move forward:
Agreements are signed
You determine which services you want (record consolidation, gap-in-care analysis, etc.)
You provide EHR access credentials (username and password)
That's it—Med-sync handles the rest
Implementation disruption to your facility: Zero.
Step 4
Records Begin Processing
Med-sync immediately begins pulling patient records from 2+ sources, organizing them, and having licensed nurses create clinical summaries. The first batch of summaries begins appearing in your EMR within days.
Step 5
Your Nurses Review & Bill
When summaries appear in your EMR, your nurses review them (5-10 minutes each) and create the billing event. Med-sync can handle the actual billing submission for you, or you can bill through your existing process.
Step 6
Revenue Recognition (30-60 days)
From contract signing to receiving payment, most facilities see their first revenue within 30-60 days after initial nurse reviews and billing submission.
Step 7
Ongoing Automated Updates
From contract signing to receiving payment, most facilities see their first revenue within 30-60 days after initial nurse reviews and billing submission.
Your ongoing role with fields Consulting Group
We remain your concierge partner throughout the relationship, checking in to ensure everything is running smoothly, Medsync is meeting your expectations, and you're maximizing the value of the partnership.
FAQ
How much does this cost our facility?
Nothing. There is no cost to your facility. Med-sync operates on a shared revenue model where they bill CPT codes related to their technology utilization and EHR integration. Your facility bills for the clinical work your nurses perform (reviewing the summaries). Everyone gets paid for the value they provide.
Is this HIPAA compliant and is our Data Protected?
Yes, fully HIPAA compliant. Med-sync uses encryption at rest (AES-256) and in transit (TLS 1.2/1.3), least-privilege access controls, Business Associate Agreements (BAAs), comprehensive audit logs, 6-year data retention, and VDI-style controls for remote staff. Patient consent forms must be on file in your EMR (which they typically already are).
What about patient costs and creating Patient Billing complaints?
Patients are billed approximately $25 per record consolidation. With most patients averaging 3 consolidations per year, that's roughly $75 annually for having their complete medical history organized and accessible. Many patients are billed less than $10.00 and with balances optionally being written off. Patient deductibles apply, and co-insurance often reduces or eliminates the patient cost entirely. For patients with complex conditions seeing multiple specialists, this is an incredibly valuable service at minimal cost.
What's your claims denial rate?
Med-sync experiences an 8% initial denial rate, mostly due to requests for supporting documentation. Once supporting documentation is provided, the denial rate drops to 1-2%. To date, they have experienced zero clawbacks.
How much implementation work does this require from our IT department?
None. Med-sync only needs a username and password to access your EMR. There are no API integrations required (though available if you want them), no software installations, and no IT resource drain. If you can log into your EMR, Med-sync can access it.
What's the actual time commitment for our nursing staff?
It takes 5-10 minutes per patient summary to review the consolidated record and create the billing event. Based on typical patient volumes and record consolidation frequency (2-4 times per year per patient, averaging 3x), this translates to minimal daily time investment for substantial revenue generation.
Which EHRs does Med-sync work with?
All of them. Med-sync has successfully integrated with every EHR they've encountered. They can access over 1,300 clinical data sources and work with any EHR system, including Epic (which manages 60 million+ patient records).
How long until we see ROI?
Most practices begin seeing reimbursement within 30-60 days of starting reviews, as claims are processed. Because there's no upfront cost to you and minimal staff time required, the ROI is typically positive from the first reimbursed visit.
Want All the Details?
Download the Complete Med-sync Implementation Guide (PDF)
This comprehensive Q&A document covers everything from technical integration to billing specifics, compliance details, and support structures.
Ready to Explore the opportunity?
The potential for your facility is significant: better patient outcomes, reduced liability, higher quality ratings, and substantial new revenue with virtually no implementation burden or ongoing staff time required.
Next Steps:
Schedule a 15-minute consultation with Fields Consulting Group
Join Med-sync's live Q & A (Tuesdays & Thursdays at noon)
Download the complete implementation guide
Let's have a conversation about what this could mean for your facility specifically.