strategic PArtnership with
Physicians are overwhelmed by administrative work that pulls them away from patient care.
Over half of physicians report active burnout
A significant portion of the workday is spent searching through charts, labs, and outside records
The result is not a lack of data — it’s a lack of usable information.
The Reality of Burnout in Today’s Healthcare Environment
Med-Sync supports clinicians by restoring clarity to fragmented medical records — combining advanced technology with licensed clinical review to reduce documentation burden and improve care coordination.
You Didn’t Go to Medical School to Be a Data Clerk
The Problem
Your EMR is data rich But - Information poor
Critical patient details are scattered across hospital systems, specialists, scanned documents, and outside records — forcing clinicians to spend valuable time reconstructing histories that should already be accessible.
"MedSync is clinical infrastructure — not software."
Med-Sync combines record aggregation technology with licensed clinical review to transform disconnected data into organized, clinically meaningful timelines.
This approach helps:
reduce documentation burden
improve visibility into gaps in care
support safer clinical decision-making
strengthen continuity across providers
The Med Sync Approach
hOW IT WORKS
High Insight. Low Friction. Built for Real-World Practice.
Instead of searching through charts, providers are able to review structured clinical summaries — allowing more time for care, less time for reconstruction, and improved confidence in documentation.
Record Aggregation
Patient records are securely retrieved from hospitals, specialists, and health information exchanges.
Normalization
Advanced technology organizes and de-duplicates fragmented data, reducing noise and surfacing relevant clinical information.
Clinical Review
A licensed nurse reviews the longitudinal record to identify care gaps and highlight key events — providing clinicians with a clear, usable summary.
Frequently Asked Questions
Is this compliant?
Yes. Med-Sync’s model incorporates licensed clinical review and follows established regulatory frameworks that support appropriate clinical documentation and care coordination activities.
Does it disrupt my EMR?
No. Med-Sync operates alongside existing systems using secure access protocols — without requiring EMR replacement or major IT changes.What is the staff burden?
Minimal. Med-Sync is designed to reduce internal workload by handling record retrieval and organization externally.
The Sustainability Metric
When administrative data retrieval is converted into documented clinical review time, many organizations observe meaningful financial impact tied to eligible care coordination activities.
In large patient populations, this can represent substantial annual sustainability opportunity when applied appropriately and compliantly.
(Actual results vary based on clinical eligibility, payer mix, and documentation.)
Here's an example of what You Receive:
Clinical Documentation You Can Trust and Bill
After each medical record consolidation, your facility receives a comprehensive patient summary prepared and verified by Med-sync's licensed nurses. This isn't raw data, it's a professionally organized, clinically reviewed history and physicalstyle summary that integrates seamlessly into your EMR.
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Patient Summary 1
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Patient Summary 2
each Patient summary includes:
Complete Medical History
All active and past conditions with timeline context
Surgical History
Documented procedures with dates
Current Medications
Full list with dosages,frequencies,and recent changes
Recent Tests and Vitals
Lab results,imaging,vital signs with dates
Social Determinants of Health
SDOH factors affecting care and compliance
Dental Records
When available,integrated dental history
Other Pertinent Information
Clinical flags requiring provider attention
Recent Hospital Stays & Procedures
Complete facility and procedure history
Timeline for deliverables:
Record retrieval:24-48 hours
Nurse summary creation:24-48 hours
EHR upload:Less than 24 hours
The summary also identifies gaps in care automatically, generating additional billable opportunities for annual gap-in-care analysis and coordinatio
About Med-Sync Leadership
Med-Sync was founded by healthcare operations experts with deep experience in payer systems and clinical operations:
· Leann Sims, CEO – 25+ years in healthcare leadership including senior roles at Optum and UnitedHealth
· Elder Granger, MD, Chief Medical Advisor – Healthcare Executive & Retired Major General, U.S. Army
· Taylor Brugger, RN, Director of Nursing – Clinical Operations & Nursing Leadership
· Duane Slinde, CIO – Healthcare Technology & Scalable Systems Architecture
· Braelee Williams, Senior Director of Quality – Healthcare Quality Systems Leader
Med-Sync’s clinical arm, Vitality Consultants LLC, provides the licensed clinical review that ensures quality and compliance.
Why This Matters :
Patient Safety & clinical confidence
Access to complete longitudinal medical histories — aggregated from thousands of care sources — supports more informed clinical decision-making, reduces the risk of adverse events, and strengthens overall patient safety.
Improved Patient Experience
When records from multiple providers are consolidated into a single clinical view, patients benefit from clearer communication, stronger care coordination, and fewer delays — particularly those navigating complex or specialty-driven care.
quality perfomance and documentation
Comprehensive records and structured clinical review help surface gaps in care and documentation opportunities that support quality performance measures and Medicare quality initiatives.
(Results vary based on patient population and program participation.)
Liability Risk Reduction
Incomplete patient histories increase clinical and legal risk. Consolidated records help reduce exposure by ensuring relevant information is visible at the point of care.Automatic Gap-in-Care Identification
System identifies billable gaps in care automatically, creating additional revenue opportunities.
identification of gaps in care
By organizing fragmented records into longitudinal timelines, Med-Sync helps highlight potential gaps in care that may require follow-up — supporting appropriate clinical review and documentation.
Timely clinical visability
Med-Sync provides updated record visibility when qualifying care events occur, such as emergency department visits or outside encounters — helping teams respond with greater awareness and continuity.
Learn More about Med-sync
How the Partnership Works
Our process is intentionally simple and designed to respect the realities of busy healthcare teams. We focus on clarity first — not commitment.
1.introduction and resource drop
We begin by introducing Med-Sync through a brief in-office folder drop or direct outreach.
This gives your team a high-level overview to review on your own time — without requiring an immediate decision or meeting.
No preparation is needed at this stage.
2. 10-15 minute discovery call
If interest remains, we schedule a short 10–15 minute call to understand whether Med-Sync may be a fit for your practice.
This is not a sales call.
It’s a focused conversation to confirm:
the type of services your practice provides
your goals for medical record consolidation
approximate patient volume
whether Med-Sync aligns with your current workflows
If Med-Sync is not a fit at this stage, we’ll say so honestly — before any additional time is invested.
3. Med sync intake and readiness review
If the practice appears to be a good fit, Med-Sync will provide a structured intake form to gather essential information needed for onboarding and implementation planning.
This intake allows the Med-Sync team to tailor the process to your organization and minimize disruption.
Information collected includes:
Practice Overview
Services your practice provides
Goals for using Med-Sync
Approximate number of unique patients seen annually
Med-Sync solutions of interest (RECAP Summaries and/or RESOLVE)
Business & Location Details
Legal business name and DBA (if applicable)
Practice location(s)
Identification of the initial rollout location (if multiple sites)
EMR / EHR & IT Information
EMR/EHR system(s) currently used
Whether RECAP summaries should be delivered into your EHR
EMR or IT contact name, role, email, and phone number
Provider, Insurance & Compliance Information
Provider details
HIPAA acknowledgments and required signatures
This information allows Med-Sync to ensure security, compliance, and proper configuration before any data access occurs.
4. Implementation planning
Once intake is complete, Med-Sync reviews the information and designs an implementation plan aligned to your practice structure, staffing capacity, and technical environment.
The goal is to keep onboarding organized, predictable, and manageable — especially for lean teams.
5. Go-Live & ongoing support
After implementation, Med-Sync operates in the background, supporting record consolidation and clinical review workflows with minimal disruption to your existing systems.
Ongoing support is provided to ensure continuity, security, and consistent performance.
6. Our Role as Your Partner
Once a facility completes enrollment, the account is transitioned directly to the Med-Sync team.
Med-Sync assigns dedicated account managers who oversee onboarding, implementation, and ongoing operational support. Their team manages all technical coordination, workflow setup, and day-to-day execution.
Fields Consulting Group remains available as a resource and point of continuity, but we intentionally step out of the operational process at that stage to allow Med-Sync’s specialized team to manage implementation efficiently.
Our role is to ensure clarity at the front end — helping practices understand the model, determine readiness, and enter the process with confidence..
FAQ
How much does this cost our facility?
There is no upfront cost to the facility.
Med-Sync operates within established reimbursement frameworks associated with clinical review and care coordination activities. Financial participation is structured so that organizations are supported for appropriate clinical work performed, while Med-Sync is compensated for the technology and services it provides.
Specific financial details vary based on patient population, payer participation, and documentation practices, and are reviewed during the enrollment process.
Is this HIPAA compliant and is our Data Protected?
Yes. Med-Sync follows HIPAA-compliant security and privacy standards, including encryption of data at rest and in transit, role-based access controls, audit logging, and formal Business Associate Agreements (BAAs).
All activity is governed by standard healthcare privacy requirements, and patient consent is managed through existing documentation within your EMR.
Will this create patient billing complaints?
Med-Sync is designed to support appropriate, transparent billing practices within existing payer frameworks.
Patient responsibility, when applicable, varies by insurance plan, deductible status, and care eligibility. In many cases, patient cost is minimal or reduced through standard insurance mechanisms.
Practices maintain discretion regarding patient communication and balance handling, and patient experience considerations are reviewed during onboarding.
What about claim denials or compliance risk?
As with all healthcare billing activity, claim outcomes vary based on documentation, payer requirements, and patient eligibility.
Med-Sync incorporates licensed clinical review and structured documentation processes intended to support compliant submission and reduce administrative follow-up when additional information is requested.
Detailed performance metrics and historical data are reviewed directly with enrolled organizations as part of the implementation discussion.
How much implementation work does this require from our IT department?
Very little.
Med-Sync is designed to work alongside existing EMR systems without requiring software installation or major system changes. In most cases, onboarding does not involve API development or infrastructure rebuilds.
Implementation details vary by organization, but the goal is to minimize IT involvement and avoid disruption to existing workflows.
What's the actual time commitment for our nursing staff?
Clinical review time is intentionally kept limited.
For most practices, reviewing a consolidated patient summary takes only a few minutes per case. Actual time varies based on patient complexity and frequency of review.
The process is designed to support clinical efficiency rather than add to daily workload, and expectations are reviewed prior to implementation.
Which EHRs does Med-sync work with?
Med-Sync works across a wide range of EHR platforms and clinical data sources, including both large enterprise systems and smaller specialty platforms.
Because Med-Sync operates independently of EMR replacement or system migration, compatibility is rarely a barrier and is reviewed during intake.
How long until we see ROI?
Timelines vary based on onboarding, patient eligibility, documentation workflows, and payer processing cycles.
Many organizations begin observing operational and financial impact within the first few months of implementation, with continued improvement as workflows stabilize.
Want All the Details?
Download the Program Opportunity Brief & FAQ’s (PDF)
This comprehensive Q&A document covers everything from technical integration to billing specifics, compliance details, and support structures.
Ready to Explore Whether This Is a Fit?
Every healthcare organization is different — in structure, staffing, patient population, and readiness.
A brief conversation can help determine whether medical record consolidation through Med-Sync aligns with your facility’s goals and current capacity.
Next Steps:
You’re welcome to choose the option that feels most helpful:
Schedule a 10–15 minute introductory conversation with Fields Consulting Group
Join Med-Sync’s live Q&A sessions (Tuesdays and Thursdays at noon)
Download the implementation overview to review on your own time
We’re happy to answer questions, provide clarity, and help you determine next steps — without pressure or obligation.